Shipping Policy

Last updated: June 2026

Thank you for shopping with GreenFitCare. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed Monday through Friday, excluding public holidays.

• Orders are typically processed within 1–2 business days after payment confirmation.

• During peak seasons or promotional periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information.

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Shipping Destinations

We currently ship to selected countries within Europe. If your country is not available during checkout, please contact our customer support team for assistance.

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Estimated Delivery Times

• Netherlands: 1–3 business days

• Belgium: 2–4 business days

• Germany: 2–5 business days

• Other European Countries: 3–7 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

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Shipping Costs

Shipping costs are calculated during checkout based on your delivery address and selected shipping method.

Where applicable, free shipping will be automatically applied to qualifying orders.

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Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number and a link to track your shipment.

If you have not received your tracking information within 48 hours after placing your order, please contact us.

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Customs, Duties & Taxes

Orders shipped within the European Union are generally not subject to additional customs duties.

For deliveries outside the EU, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by local authorities.

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Delayed Deliveries

Although we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in locating your shipment.

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Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

GreenFitCare is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

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Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.

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Contact Us

If you have any questions regarding shipping, please contact us:

GreenFitCare

Email: info@greenfitcare.com

Website: https://greenfitcare.com